Cookie Policy

Introduction

This is the Cookie Policy of IntuVu Health Ltd of 1 Terenure Pl, Terenure, Dublin, D6W FN23, Ireland.

We are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018, with specific regard to fair processing of personal data and transparency in our data processing policies, procedures and practices. As such, this Cookie Policy is to be read in conjunction with our Privacy Policy that explains all our data processing procedures.

The purpose of this Cookie Policy is so that individuals understand how we use cookies in relating to the use of our website via a user's computer, tablet, smart phone or any other device that may access our website.

Upon initial access of our website, you will be notified of the use of cookies, this Cookie Policy and our Privacy Policy. You will be asked to confirm whether you wish to accept the use of cookies and our policies in order to use this website by way of an interactive 'pop up' that requires affirmative action on the part of a user. By accepting the use of cookies, a website user is accepting the terms of this cookie policy and agreeing to abide by them. If you do not accept the use of cookies, this cookie policy or our privacy policy then do not use our website or provide us with any data.

Please note that any personal data processed for health care purposes will be processed via the IntuVu Health Care App which has its own Privacy Policy and Cookie Policy to which you must consent to before use.

This Cookie Policy only applies to the use of our website https://intuvu.health

What is a Cookie?

A 'cookie' is a small piece of data that a website asks your browser to store on your computer, tablet, smart phone or any other device that may access our website.

If you allow the use of a cookie, this allows the website to 'remember' your actions or preferences over time. Most browsers support cookies but users can set their browsers to decline them. Users can delete cookies whenever they like through their own browser or device (discussed below).

We use cookies that are necessary for our website to function at an appropriate level (discussed below).

Types of Cookies We Use

We may use the following cookies on our website and any associated mobile applications subject to notification to you:

Session cookies are temporary cookies that are not stored on your computer or mobile device. They are used as part of the registration process for security purposes. A session cookie is also used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or usually after 20-30 minutes of inactivity.

Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This site only places cookies that are specific to this site.

Google Analytics Cookies

Our website may use Google Analytics in order to assist us with ongoing maintenance, review, assessment and redevelopment of our website without which we are unable to assess the use or bandwidth requirements of our website. The most common Google Analytics Cookies are:

Cookie Categories

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of payment services, without which we would not be able to provide you with services or secured areas.

Analytical/performance cookies. They are set by us and or third parties, including Google Analytics. Performance cookies allow us to collect statistical information about our visitors, such as whether they have visited the site before and the pages they view. This information is gathered anonymously and does not contain any personal data as this information does not enable us to identify who you are.

We may use these cookies to determine the kind of content and service our visitors' value most, which in turn helps us improve our website and its content.

We and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimise and serve ads based on users' past visits to this website. We use data from Google Analytics to understand who our users are in order to create a better experience for them while visiting our website. We may use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. For more information on Google Analytics, please see their privacy policy at https://support.google.com/analytics/answer/6004245?hl=en and specific cookie usage at https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage

Functionality cookies. If you allow these cookies they are used to recognise you when you return to our website. This enables to personalise our content for you as a website user but we are not able to identify you as a natural person without you volunteering personal data.

Specific Cookies Used on Our Website

• bSession (used to identify a user session) – duration 1 year
• consent-policy (used to confirm consent to our policies) – duration 1 year
• hs (used to determine if chat widget is open) – duration for session
• server-session-bind (used for API protection) – duration for session
• svSession (used to comply with cookie regulation and privacy laws) – duration 5 weeks
• XSRF-TOKEN (used to protect users from unwanted execution or modifying requests) - duration for session

Data That May Be Logged

As stated above, and depending on the cookies used, some technical details in connection with visits to this website may be logged by our internet service provider for statistical purposes. Such technical details are confined to the following list:

• The IP address of a visitor's web server
• The top-level domain name used (e.g. .com, .org, etc.)
• The previous website address from which the visitor reached us, including any search terms used
• Google analytics that show the traffic of visitors around this website (e.g. pages accessed or documents downloaded)
• The type of web browser and operating system used by the visitor to the website

We may use the above technical data and or cookies to:

• Recognise when a website user moves between pages of our website. This can be used to speed up access to the website as visitors may not have to log every time they use the website (if applicable)
• To ensure the safety and integrity of the website, app or any online channel of communication
• Carry out research and statistical analysis to help improve website content and to help us better understand visitor requirements and interests
• Target our marketing and advertising campaigns by more effectively by providing interest-based content on the website (where you consent to such processing)
• Make a website user's online experience more efficient and enjoyable

Should a website user choose to provide us with any additional user specific identifiable personal data during the use of the website (e.g. by making an enquiry and providing contact details for us to respond, etc.) then we treat such information as personal data in accordance with our Privacy Policy.

We do not collect any names or email addresses unless a website user volunteers to provide such personal data for the purposes of contacting us.

Managing Cookies

Your browser allows you the option of choosing whether you wish to accept cookies or not.

Different browsers make different controls available to you, below are links to the most popular manufacturers' instructions on how to accept or reject cookies. Generally, your browser will allow you the option to accept, refuse or delete cookies at all material times or those cookies relating to specific websites or third party cookies. For informational purposes, the following list of links to the most commonly used browsers are provided without any warranty or representation as to the truthfulness, veracity or relevance of contents therein:

• Google Chrome
• Internet Explorer
• Firefox
• Safari
• Safari Mobile
• Opera

Third-Party Cookies

We may at times use social media as a way to engage with the public. As such, we may have a social media widget or some button or interactive element set by a social media company on our website but the content, link or any further cookies that may be processed relate to the social media company and not us. We have no control over the use of any content embedded in any webpage that is provided by a third party, e.g. a Facebook like button, LinkedIn widget, YouTube video, Google+ button, etc.

By interacting with any content embedded in our website that is provided by a third party (e.g. Facebook, LinkedIn, YouTube, etc.) you acknowledge that we have no control of any privacy or cookie practices or procedures, or lack thereof, of any relevant third parties. We do not control the use of any cookies by any relevant third party and cannot access them. Such cookies can only be accessed by the parties who originally set them. If do not agree to this statement then do not use any social media content, widgets, buttons, accessibility or links on our website.

Users of our website should familiarise themselves with our Privacy Policy and Cookie Policy of any relevant third party. For informational purposes, the following list of third-party cookie policies are provided without any warranty or representation as to the truthfulness, veracity or relevance of contents therein:

• Google: https://www.google.com/policies/technologies/cookies/
• Facebook: https://www.facebook.com/policies/cookies/
• LinkedIn: https://www.linkedin.com/legal/cookie-policy
• X (Formally Twitter): https://privacy.x.com/en

Third-Party Websites

If a website user follows a link to a third-party website not controlled by us then it is the user's responsibility to familiarise themselves with, and accept or reject, any applicable cookie policy, privacy policy or data protection statement, relevant to any third-party websites.

We cannot accept any responsibility or liability for any third-party website and or their data protection policies or lack thereof.

Contact Us

If you have any questions or comments about our cookie policy, the practices of this site or any dealings with us then please contact:

Data Protection Officer IntuVu Health Ltd 1st Floor Offices, Orwell Shopping Centre, Templeogue Dublin D6W TE88 Ireland

Email: dpo@intuvu.health

We're sorry but we cannot deal with any cookie policy matters by telephone and ask that you write to the above address or email us your query and we'll be happy to help.

You also have the right to complain to the Data Protection Commission at www.dataprotection.ie or:

Data Protection Commission 21 Fitzwilliam Square Dublin 2 D02 RD28 Ireland

We would kindly ask you to email us first before contacting the Data Protection Commission so we can try to resolve any issue to your satisfaction.

Changes to This Cookie Policy

We reserve the right, at our sole discretion, to amend this cookie policy at any time and without notice.

Any changes will become effective upon posting the revised Cookie Policy on our website.

Website users should regularly check this cookie policy for any amendments or updates.